Our commitment
Spinel Dental is committed to protecting the privacy of our patients' personal and health information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA).
What we collect
- Contact information you provide (name, phone, email, address)
- Health and dental history needed to provide safe, appropriate care
- Insurance and billing information needed to process claims
- Information you submit through forms on this website
How we use it
Your information is used only to provide dental care, communicate with you about appointments and treatment, process insurance claims and payments, and meet our legal and regulatory obligations. We do not sell or rent personal information to anyone.
Website forms
Information submitted through our appointment request form is used solely to respond to your request. Please avoid including detailed health information in web forms — we will collect your health history privately at the clinic.
Safeguards
Patient records are protected through physical, administrative, and technical safeguards, and access is limited to team members who need it to provide your care.
Your rights
You may request access to your records, request corrections, or withdraw consent for certain uses (subject to legal and professional requirements). Contact our Privacy Officer at smile@spinel.dental or 905-318-6106 with any privacy question or concern.
Last updated: 2026. This policy is reviewed periodically and may be updated.